We built this for Temple & Webster
This isn't a slide deck. It's a working AI agent that handles order tracking, returns & refunds, delivery issues, damaged items, and answers real customer questions. Try it.
Try the Chat Agent
Ask about returns, delivery timeframes, product dimensions, assembly help, or anything a Temple & Webster customer might ask.
In production, this widget embeds directly on your website with your branding.
Try the Voice Agent
Same AI, same knowledge--just over the phone. Call to experience what customers would hear.
(657) 530-6874In production, this connects to your existing phone system with custom hold music and routing.
What Lorikeet Can Deliver for Temple & Webster
AI that actually understands order tracking, returns, delivery logistics, and product questions--not just generic chatbot responses.
Natural Conversations
Customers ask questions in their own words about orders, deliveries, returns. Lorikeet understands context and resolves issues.
Real Integrations
Ready to connect to Temple & Webster's order management, carrier tracking, and customer systems. Look up orders, track deliveries, process returns in real time.
Smart Guardrails
Prevents false promises about delivery dates, handles frustrated customers with empathy, catches adversarial inputs--5 active safety checks.
Natural Language Workflows
Define support processes in plain English. Update return policies, delivery procedures, or product knowledge instantly without engineering tickets.
Voice + Chat + Email
Same AI brain across every channel. Customers get consistent answers whether they call, chat, or email.
Deploy in Days
This entire demo--6 support processes, 10+ knowledge articles, 5 safety checks--was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Temple & Webster. Real logic for real scenarios.
Connected Your Systems
Ready to connect to Temple & Webster's order management, carrier tracking (Australia Post, Allied Express, Hunter Express), and customer systems.
Wrote Your Workflows
6 workflows covering order tracking, returns & refunds, damaged items, delivery issues, product questions, and a catch-all.
Added Your Knowledge
Scraped content from templeandwebster.com.au plus custom articles covering return policy, delivery info, Purchase Protection, and more.
Went Live
Chat and voice are working right now. Email and SMS work the same way when you're ready.
See exactly what we built
Everything is transparent. Open the Lorikeet sandbox to see the support logic, knowledge, and safety checks powering this demo.
6 Support Processes
Order tracking, returns, damaged items, delivery issues, product questions, and a catch-all--written in plain English.
5 Safety Checks
No false promises, no weak uncertainty, no competitor recommendations, frustrated customer empathy, adversarial input handling--all using STEER actions.
Knowledge Base
Scraped from templeandwebster.com.au plus custom articles covering returns, delivery, Purchase Protection, and assembly--the AI searches these to answer customer questions.
Ready to Add the World's Best CX AI?
Connected to your actual customer data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox